Privacy Policy

1. Who we are

SferaPulse is operated by Altora Tech. If you have questions about this policy, contact us at support@sferapulse.com.

2. Data we collect

We collect only data needed to provide remote PC control features and keep the service secure.

• Account and profile data: sign-in provider ID and account timestamps.
• Device data: device names, technical IDs/tokens for pairing, and connection metadata such as last seen time and IP/network diagnostics.
• Command data: command type (shutdown/restart/sleep/screenshot), execution status, and timestamps.
• Screenshot data: images generated only when you explicitly request a screenshot command; they are automatically deleted within 30 minutes.
• Subscription data: current subscription status and entitlement for internet relay access. Billing details are handled by Apple, not by SferaPulse.
• Website analytics and logs: basic technical logs required for security, abuse prevention, and service reliability.

3. How we use data

• To authenticate users and pair your iPhone with your Windows agent.
• To route commands between your client and your PC over LAN or secure relay infrastructure.
• To deliver command execution results back to your client in real time.
• To enforce subscription entitlements for internet control features.
• To monitor uptime, detect abuse, investigate incidents, and improve stability.

4. Legal bases

We process personal data based on performance of a contract (providing the service), legitimate interests (security and anti-abuse), and compliance with legal obligations.

5. Data sharing

We do not sell your personal data. We share data only with service providers required to operate SferaPulse (hosting, infrastructure, authentication, analytics, support) and only under contractual safeguards.

We may disclose data if required by law or to protect rights, safety, and integrity of our users and systems.

6. Data retention

We retain account and technical records while your account is active. We do not keep a history of your commands or their results — they are processed in real time and not stored. Screenshots are automatically deleted within 30 minutes of being generated. We retain operational logs for a limited period needed for reliability, security, and support, then delete or anonymize them.

7. Security

We use technical and organizational measures, including encrypted transport, authentication tokens, and access controls. No system is fully immune to risk, but we continuously improve our safeguards.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data and to object to certain processing. To make a request, contact support@sferapulse.com.

You can delete your account at any time directly from the SferaPulse mobile app (iOS and Android) in the profile settings. Account deletion removes your account and associated personal data; operational logs may be retained for a limited period for security and legal purposes.

9. Children

SferaPulse is not directed to children under 13 (or a higher age where required by local law).

10. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.